Cancellation policy

Cancellation Policy for Alam Super Store

1. Cancellation Eligibility:

Customers may request order cancellations under certain conditions. Please review our cancellation policy to understand the eligibility criteria.

2. Cancellation Timeframe:

Orders can be canceled within 4 hours from the time of purchase.

3. Eligible Cancellation Situations:

Cancellations are accepted for the following situations:

Unprocessed orders.
Orders not yet shipped.

4. Non-Eligible Cancellation Situations:

Cancellations will not be accepted for:

Processed or shipped orders.
Customized or personalized items.
Digital products.

5. Cancellation Process:

To request a cancellation, please contact our customer support team at +92 300 1700268. Provide your order number and a detailed explanation of the request.

6. Cancellation Confirmation:

Upon approval of your cancellation request, you will receive confirmation via email. Please allow 4 hours for processing.

7. Refund for Canceled Orders:

If your order is eligible for cancellation, you may choose between a full refund or store credit. Refunds will be issued using the original payment method.

8. Contact Information:

For any inquiries regarding our cancellation policy, please contact our customer support team at +92 300 1700268.

9. Changes to Cancellation Policy:

Alam Super Store reserves the right to update, modify, or change this cancellation policy at any time. Any changes will be effective immediately upon posting on our website.

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