Refund policy

Refund Policy for Alam Super Store

1. Refund Eligibility:

Alam Super Store aims to provide the highest quality products and services. If you are not satisfied with your purchase, you may be eligible for a refund.

2. Product Returns:

To request a refund, please contact our customer support team at +92 300 1700268 within 7 days of receiving your order. Provide your order number, a detailed explanation of the issue, and any relevant photos if applicable.

3. Eligible Refund Situations:

Refunds may be issued for the following situations:

Damaged or defective products.
Incorrect items received.
Unopened and unused items returned within the specified return period.

4. Non-Eligible Refund Situations:

Refunds will not be issued for:

Products damaged due to misuse or neglect.
Items that have been opened or used.
Change of mind or dissatisfaction without a valid reason.

5. Refund Process:

Upon approval of your refund request, we will provide instructions for returning the item. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

6. Refund Methods:

Refunds will be issued using the original payment method. If the original payment method is not available, an alternative method may be used.

7. Processing Time:

Please allow 7 business days for the refund to be processed after the returned item is received and inspected.

8. Contact Information:

For any inquiries regarding our refund policy, please contact our customer support team at +92 300 1700268.

9. Changes to Refund Policy:

Alam Super Store reserves the right to update, modify, or change this refund policy at any time. Any changes will be effective immediately upon posting on our website.

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