Return policy

Return Policy for Alam Super Store

1. Return Eligibility:

Alam Super Store is committed to your satisfaction. If you wish to return a product, please review our return policy to ensure eligibility.

2. Return Period:

Products can be returned within 1 day from the date of purchase.

3. Eligible Return Situations:

Returns are accepted for the following situations:

Damaged or defective products.
Incorrect items received.
Unopened and unused items within the specified return period.

4. Non-Eligible Return Situations:

Returns will not be accepted for:

Products damaged due to misuse or neglect.
Items that have been opened or used.
Change of mind or dissatisfaction without a valid reason.

5. Return Process:

To initiate a return, please contact our customer support team at +92 300 1700268. Provide your order number, a detailed explanation of the issue, and any relevant photos if applicable.

6. Return Instructions:

Upon approval of your return request, we will provide instructions for returning the item. Please ensure the item is securely packaged to prevent damage during transit.

7. Return Shipping:

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped, damaged product).

8. Refund or Replacement:

Upon receiving the returned item, we will inspect it and notify you regarding the approval or rejection of your return. If approved, you may choose between a refund or a replacement item.

9. Refund Processing Time:

Please allow [number of days] business days for the refund to be processed after the returned item is received and inspected.

10. Contact Information:

For any inquiries regarding our return policy, please contact our customer support team at +92 300 1700268.

11. Changes to Return Policy:

Alam Super Store reserves the right to update, modify, or change this return policy at any time. Any changes will be effective immediately upon posting on our website.

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